ShiftingApp Support Desk

Need help with quotes, bookings, payments, or partner coordination? Use the official channels below for quick support.

Support Channels

Phone Support

Best for urgent move-day issues

Call +91-8591-77-59-77 for active booking assistance and escalation.

Email Support

Best for documentation and billing

Email [email protected] with quote ID, route, and concern summary.

Self-Serve Help

Best for quick troubleshooting

Use FAQ, How It Works, and Anti-Fraud Guide.

Response Timelines and Escalation

  • Quote and booking questions: usually answered within 30 to 60 minutes during active hours.
  • Billing and refund questions: first response in one business day with case tracking.
  • Service quality escalation: share photos, quote ID, and timestamps for faster resolution.

Last updated: March 23, 2026